EDESTAMP.COM think it is important that the personal data of customers and business partners should carefully be handled and protected. How we, as a company, process information from our customers and use the acquired information, is explained in this privacy statement. First to know is that all your personal data is used in accordance with the requirements of the Dutch Privacy Protection Act (Wet Bescherming Persoonsgegevens).
When you start an agreement with EDESTAMP.COM, for example because you purchase an article or subscribe to our Newsletter, EDESTAMP.COM is the responsible controller of your personal data according to the Personal Data Protection Act. The controller determines what happens with your personal data.
Which data do we process?
1. Name, address, city/country, telephone number, email address
2. Bank Account number, payment and receivables data
3. A historical overview of past transactions
4. Historic complaint data and information relating to or considered in relation to products
5. Refund Information
When do we use your information
1. When you have a subscription to our newsletter, we use your data to send you the newsletter.
2. When you contact our customer service (via a web form, e-mail, letter or telephone) so that we can answer properly
3. When you mail us with feedback about our website or products delivered, so that we can inform you about the results of your feedback
4. When we want to inform you about changes in our Terms and Conditions
5. When you own action or discount coupons so that an accuracy check for validity can be carried out.
6. When you request information (by telephone, via the website or in writing) so we can send the information requested.
Your personal information is protected
Your personal information trusted to EDESTAMP.COM is stored elsewhere, on appropriate servers, encrypted and protected by various security measures. The servers are located in Germany where sufficient measures have been taken to prevent intrusion and access to the data. Unauthorised employees or third parties do not have access to your personal data.
Personal data is not provided to third parties
To prevent commercial abuse by third parties EDESTAMP.COM does not set available your personal data. Nor will your information be sold to third parties. We are sometimes required to provide personal data on the basis of law regulations. Should that occur, we will of course comply with the legal obligation required by the WBP (Personal Data Protection Act).
About your rights?
Any individual registered person is entitled to inspect his or her personal information as trusted to EDESTAMP.COM. After signing in you can review, change or cancel all data related to your personal registration.
You can also cancel or initiate your subscription to our Newsletter.
The Internet demands that the Personal Data Protection Act shall apply to information that you may have trusted to us through our website. Below is an explanation that is specially focused on the Internet.
Our website keep visitors information of general art such as the most visited pages. The purpose of collecting this general information is meant for further optimization of our site. Also, the data may be used to provide more targeted information for our customers and visitors to our website. In this way we can further improve our service. For the record, it is only general data that is being recorded. Via the Internet we never record personal information without requesting your explicit authorisation, for example when you request information.
EDESTAMP.COM uses temporary cookies, a simple, small data file on the hard drive of your computer. The cookies contain no personal data and are intended to ease the use of our site for you. In your browser, you can set cookies off. Even then you can still visit all parts of the website.
To optimally protect your personal data against unauthorized access or unauthorized use, EDESTAMP.COM makes use of security technology. The security meets the requirements given by the Personal Data Protection Act to us.
On our website you will find links to websites of other organizations. EDESTAMP.COM bear no responsibility for how these parties handle personal data. We advise you to always be aware of the privacy policies of these parties or to contact them to obtain a fuller explanation of their working methods and use of personal data.
Please contact us using the appropriate links. You can also use the same links if you have any questions about the (possible) processing of data which concerns yourself and the adjustment, addition or removal of the same.
This Web site uses etracker technology (www.etracker.com) to collect visitor behavior data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.